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No worries! If you can't remember your password to access my account, follow these steps: Visit the Exoticca website. Click on "Forgot the password." You will receive an email with instructions on how to reset your password. Simply follow the provided link to create a new one. You can also downloa
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My Account
Please contact us using our online form.
Press, Media, & PR
When you book a trip through your account, all the benefits of your Exoticca Go will be automatically applied. You’ll also get an email confirming your Exoticca GO status after each booking.
Exoticca GO
If you're interested in making a booking for 10 or more people, please complete our online form. Our team will review your request and respond within 48 hours.
Groups
Please use our online form to provide us with information regarding the type of wheelchair assistance you require. There are three options available: WCHR (Wheelchair Ramp): The traveler can climb stairs and board without assistance but needs assistance to walk long distances. WCHS (Wheelchair Ste
Special needs
Partnerships
Please call and speak with one of our Travel Experts who will be delighted to assist you.
Yes, absolutely! To share your feedback, please do so via our online form.
Claims & complaints
The usability of your credit or debit cards overseas largely depends on several factors: Card Network: Check if your cards are on internationally recognized networks like Visa, MasterCard, American Express, etc. Cards from such networks are generally accepted in many countries. Card Type: Ensure tha
Trip preparation
To obtain your boarding pass, please follow these steps: Access your Trip Summary, which includes your flight details. In the Flights section, you'll find your flight itinerary. You'll also see the ticket reference (PNR code), which is a 6-digit code. Use this code to manage your trip directly with
Travel documents
Exoticca GO is our loyalty rewards program crafted to help you fulfill your travel bucket list. No barriers, no limits—just boundless opportunities!
We follow industry-standard identification and verification procedures to protect your account and personal data.
Certainly, please call and speak with one of our Travel Experts, who will be delighted to assist you.
Payments, Exoticca Wallet, & discounts
During the booking process, you will be able to download the guarantees and conditions.
In most places, you’ll be able to recharge your electronics at the hotel. We recommend you bring a travel adapter and an extra camera battery with you. For further details about a particular country, please check here.
Unfortunately, this is not possible at the moment. When you purchase the Ergo policy, it must cover everyone on the same booking.
You can make a booking online or with the help of one of our Travel Experts. Book online in 5 easy steps: Use the search bar and tell us where you're departing from, where you'd like to travel to, and what date you'd like to travel. Select the travel dates in the calendar, which also shows the pri
Make a booking
If you have a specific destination in mind, you can use the search bar at the top center of the page. Provide your departure city Where you want to travel to The date when you would like to travel. Click on the magnifying glass or hit enter and we will find you the options available.
Use an eSIM When you book an Exoticca trip, each traveler will be provided with a free 1 GB Kolet eSIM card. Use Your Mobile Provider The first thing to do is check with your mobile phone company if they offer any form of roaming as part of your package for the countries you are visiting – often r
Should you wish to share your feedback and/or suggestions, you may do so via our online form. Our team will review your feedback and/or suggestions and respond within 4 to 7 business days.
Feedback & suggestions
