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ACH payments offer several advantages over traditional bank transfers and credit cards: Lower cost: ACH payments typically have lower fees compared to credit cards and wire transfers. Increased security: ACH transactions use encrypted systems and bank verification, adding a layer of protection. Fast
Knowledge Base Article
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Payments, Exoticca Wallet, & discounts
To receive a refund via ACH, the funds will go directly to your bank account using your account and routing numbers. The process typically takes 3-5 business days to appear in your bank account.
We currently offer two policies through Ergo, the Basic package (Seguro Básico) and the Multi-Assistance package (Ampliado). The Basic package is included free of charge with all our bookings from eligible markets, it covers basic baggage, travel delay, personal and medical assistance. The Multi-Ass
Yes, you can easily see the status of your trip and make a payment if needed through the Travelers' App.
Traveler's App
Yes, we do! In appreciation of your service, we offer a 5% discount off the total booking price for all travelers based on the below criteria: Applicable to both active and retired U.S.A. military. Not combinable with other promotional discounts including, but not limited to, limited-time offers, pr
If you have a specific destination in mind, you can use the search bar at the top center of the page. Provide your departure city Where you want to travel to The date when you would like to travel. Click on the magnifying glass or hit enter and we will find you the options available.
Make a booking
Use one of the following search options to help you find your perfect trip: On the top left-hand side, you'll find three dropdown filters. Destinations: Select a region you're interested in traveling to. Trip Style: You can filter by season, interest, family collection, or by group. Deals: Take a
After you select your trip, add your departure city and the number of travelers in the search bar, then hit enter. A calendar will show you the available dates and rates for each trip.
ACH payments are typically low or even free, depending on your bank. As soon as your ACH payment is confirmed, you’ll receive a payment confirmation email, and a bonus will be added to your Exoticca Wallet as a thank-you!
Yes, you can make a booking online or with the help of one of our Travel Experts. Book in 5 easy steps: Use the search bar and tell us where you're departing from, where you'd like to travel to, and what date you'd like to travel. Select the travel dates in the calendar, which also shows the prici
In most cases, once you exit the baggage collection area into the airport arrivals hall, you will find your driver will be waiting. Please look for the person holding an Exoticca sign with your name on it. However, you are advised to please check your Trip Summary 3 days before departure for furth
Ground transportation
ACH stands for the Automated Clearing House (ACH) it is an electronic network for processing financial transactions, including direct deposits, bill payments, and money transfers between banks in the U.S. It is commonly used for payment transactions.
Yes, of course! While your flights are secured as part of your confirmed package, we can certainly look into alternative options for you. Your original trip arrangements will remain exactly as they are while we find your preferred flights. Since airline tickets are issued under specific fare rules
Changes, cancellations & amendments
The Exoticca GO program has two levels: Level 1 and Level 2. Your level depends on how many bookings you’ve completed. Level 1: All travelers who subscribe to the Exoticca newsletter and create an account are included in Level 1. Level 2: You’ll move to Level 2 as soon as you complete your first
Exoticca GO
Yes, absolutely! Click here to enroll today.
Travel agents
Absolutely not! In fact, you can call us toll-free 24/7 and speak with one of our Travel Experts who will be delighted to assist you.
No worries! If you can't remember your password to access my account, follow these steps: Visit the Exoticca website. Click on "Forgot the password." You will receive an email with instructions on how to reset your password. Simply follow the provided link to create a new one. You can also downloa
My Account
Please contact us using our online form.
Tourism boards
You're asked to provide Traveler contact information for several important reasons: Communication: Having accurate contact information ensures that we can reach you in the event of any changes to your itinerary, flight delays, or any other important updates related to your travel plans. Emergencie
After you complete your booking, you'll receive two emails from Exoticca: Booking confirmation: This email confirms your booking and includes your booking number and trip itinerary. Payment confirmation: This email confirms your payment.
