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ACH payments offer several advantages over traditional bank transfers and credit cards: Lower cost: ACH payments typically have lower fees compared to credit cards and wire transfers. Increased security: ACH transactions use encrypted systems and bank verification, adding a layer of protection. Fast
Knowledge Base Article
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Payments, Exoticca Wallet, & discounts
ACH stands for the Automated Clearing House (ACH) it is an electronic network for processing financial transactions, including direct deposits, bill payments, and money transfers between banks in the U.S. It is commonly used for payment transactions.
ACH payments are typically low or even free, depending on your bank. As soon as your ACH payment is confirmed, you’ll receive a payment confirmation email, and a bonus will be added to your Exoticca Wallet as a thank-you!
If you've been a victim of theft during your trip, it's important to take the following steps: Contact local authorities: Immediately make a report to the local police or authorities. They can help document the theft and provide assistance. Notify your travel insurance provider: If you have travel i
Health, safety, & security
Booking with a Travel Expert: You can request that your Travel Expert applies the voucher or discount code from your Wallet to your booking at the time of reservation. Online Payment: If you are making a booking online, please contact us to request that we apply your voucher or discount code from
To receive a refund via ACH, the funds will go directly to your bank account using your account and routing numbers. The process typically takes 3-5 business days to appear in your bank account.
We're here to help! Please call and speak with one of our Travel Experts who will be delighted to assist you, or use our online form. Our team will review your request and respond within 4 to 7 business days.
Changes, cancellations & amendments
Yes, you can bring a pram or baby stroller when traveling. Most airlines allow you to check these items at the gate, and they will be returned to you upon arrival at your destination. As airline policies differ, we recommend that you either refer to the airline website or call and speak with one o
Special needs
We're here to help! Please call and speak with one of our Travel Experts who will be delighted to assist you, or use our contact form. Our team will review your request and respond within 4 to 7 business days.
Make a booking
Yes, you will receive an email to remind you when a payment date is approaching.
Yes, you can add it any time before the start of your trip. Please call and speak with one of our Travel Experts who will be delighted to assist you.
We recommend reviewing these Terms and Conditions before making a booking or traveling with us to ensure you are informed about our policies and guidelines. Please click here to view our Terms & Conditions.
Terms & Conditions
Yes, most of our trips include an airport meet-and-greet service upon arrival, as well as a departure drop-off at the end of your journey. Additional details about what's included can be found at the beginning and in the daily itinerary section of your Trip Summary. Please keep an eye on your Trip S
Laundry facilities may be accessible during your trip, depending on your accommodation choices. Additionally, consider packing versatile, easy-to-wash clothing items to reduce the need for frequent laundry. For longer journeys, plan ahead and explore nearby laundromats or laundry services in the a
Trip preparation
Click here to download our digital assets such as logo files.
Press, Media, & PR
Please contact us using our online form.
If this is your first booking with Exoticca, you’re eligible for Level 1 and access to our exclusive knockout deals! At Level 2, you’ll get exclusive discounts for future bookings, check out our current promotions here.
Exoticca GO
Here are a few precautions you can take: Check that the web page from which you make the booking is legitimate and secure. Sometimes scammers use sophisticated sou plantation techniques (tips: No terms and conditions, no business address, SSL security certificate, poor web design, poor content of th
Trust & Safety
In most places, you’ll be able to recharge your electronics at the hotel. We recommend you bring a travel adapter and an extra camera battery with you. For further details about a particular country, please check here.
Start by taking a screenshot of the deal and copying the URL. Make sure it clearly shows that all the details match your Exoticca booking: Same travel month (excluding peak travel dates and national holidays) Same number of travel days Same travel destination Same trip inclusions Same number of pe
