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Yes, you can make a partial payment. Please call and speak with one of our Travel Experts who will be delighted to assist you.
Knowledge Base Article
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Payments, Exoticca Wallet, & discounts
Certainly, please call and speak with one of our Travel Experts, who will be delighted to assist you.
In the exceptional case where you find yourself denied entry by border/passport control, you're advised to call us so we can see how best to assist. Alternatively, you can seek guidance and assistance from local immigration and/or border control authorities. Please note that it is your responsib
In-trip assistance
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Privacy policy
Before you travel you can see information about your booking status, payments, currency converter, services, hotels, flights, itinerary, and the meet & greet details for your arrival at your destination.
Traveler's App
Please immediately contact our 24/7 in-trip assistance team.
Please refer to your Trip Summary's "Quote Breakdown" section for further details.
Travel documents
Here are a few precautions you can take: Check that the web page from which you make the booking is legitimate and secure. Sometimes scammers use sophisticated sou plantation techniques (tips: No terms and conditions, no business address, SSL security certificate, poor web design, poor content of th
Trust & Safety
You may review our Terms and Conditions here.
Make a booking
We're here to help! Please call and speak with one of our Travel Experts who will be delighted to assist you, or use our online form. Our team will review your request and respond within 4 to 7 business days.
Changes, cancellations & amendments
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If you find the same trip for a lower price, our Best Price Guarantee is here to help. Your claim will be approved if the offer you’ve found meets all the following: Same travel month (excluding peak travel dates and national holidays) Same number of travel days Same travel destination Same trip i
Yes, you can earn rewards on any trip you take! There are no blackout dates or restrictions on any of our itineraries.
Exoticca GO
Yes, of course! Our customers are encouraged to post their reviews on Trustpilot and other platforms so you have the chance to read about their experience. Trustpilot review page link
Yes, you’re free to opt out of any part of your scheduled activities. If you decide to skip an activity while at your destination, please inform your local guide to help avoid delays for the rest of the group. Please note that if you choose to opt out of any activity, you won’t be eligible for a
ACH payments are typically low or even free, depending on your bank. As soon as your ACH payment is confirmed, you’ll receive a payment confirmation email, and a bonus will be added to your Exoticca Wallet as a thank-you!
Laundry facilities may be accessible during your trip, depending on your accommodation choices. Additionally, consider packing versatile, easy-to-wash clothing items to reduce the need for frequent laundry. For longer journeys, plan ahead and explore nearby laundromats or laundry services in the a
Trip preparation
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Cookies policy
We highly recommend purchasing travel insurance for your trip. Currently, we offer travel insurance for bookings made in Spain or France only. If you're booking from elsewhere, please consider arranging coverage independently for peace of mind during your travels.
Exoticca is committed to providing extraordinary value. That's why our in-house experts developed SmartFare, a powerful engine that works behind the scenes to seek out and secure the lowest airfares and partner rates for your trip. That's how we can confidently offer you the best price on your trave
