When and how will I receive my travel documents?
Updated
Once you've made a booking with us and paid the deposit, you'll receive your booking confirmation.
We highly encourage you to download the Exoticca Traveler’s App (or go to the Exoticca website www.exoticca.com through your browser). Log in with the same email address you used during the booking process. This app serves as your centralized platform for receiving all notifications and confirmations related to your upcoming journey.
Here's an overview of the document delivery timeline:
1. Within 24 Hours: If your trip is scheduled for less than 11 months in the future, you will receive your confirmed flights within 24 hours after making a booking.
2. Within 30 to 15 Days Before Departure: Approximately 30 to 15 days before your departure date, you will receive an updated Trip Summary that includes hotel confirmations.
3. Within 3 days Before Departure: Finally, within 3 days before your departure, we will provide you with your meet and greet information, such as transfer details and pick-up information as well as the contact numbers for in-trip assistance in case you need support during your journey.
Please keep an eye on your Trip Summary, as it is a dynamic document that will be updated multiple times as your trip approaches. This way, you'll have all the information you need for a seamless and enjoyable travel experience.
The Exoticca Travelers' App can be downloaded on your phone or tablet from Google Play or the Apple Store by using the links below and downloading it's free!
App Store download link