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TICO (Travel Industry Council of Ontario) is a provincial regulator that oversees travel businesses that physically operate from a customer-facing location in Ontario. Because Exoticca is a global online tour operator without a business office in Ontario, we fall outside TICO’s specific regulatory s
Knowledge Base Article
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Travel memberships & certifications
Yes, you can easily see the status of your trip and make a payment if needed through the Travelers' App.
Traveler's App
If you have a specific destination in mind, you can use the search bar at the top center of the page. Provide your departure city Where you want to travel to The date when you would like to travel. Click on the magnifying glass or hit enter and we will find you the options available.
Make a booking
Use one of the following search options to help you find your perfect trip: On the top left-hand side, you'll find three dropdown filters. Destinations: Select a region you're interested in traveling to. Trip Style: You can filter by season, interest, family collection, or by group. Deals: Take a
After you select your trip, add your departure city and the number of travelers in the search bar, then hit enter. A calendar will show you the available dates and rates for each trip.
Yes, you can make a booking online or with the help of one of our Travel Experts. Book in 5 easy steps: Use the search bar and tell us where you're departing from, where you'd like to travel to, and what date you'd like to travel. Select the travel dates in the calendar, which also shows the prici
The Exoticca GO program has two levels: Level 1 and Level 2. Your level depends on how many bookings you’ve completed. Level 1: All travelers who subscribe to the Exoticca newsletter and create an account are included in Level 1. Level 2: You’ll move to Level 2 as soon as you complete your first
Exoticca GO
Yes, absolutely! Click here to enroll today.
Travel agents
Absolutely not! In fact, you can call us toll-free 24/7 and speak with one of our Travel Experts who will be delighted to assist you.
Yes, of course! While your flights are secured as part of your confirmed package, we can certainly look into alternative options for you. Your original trip arrangements will remain exactly as they are while we find your preferred flights. Since airline tickets are issued under specific fare rules
Changes, cancellations & amendments
No worries! If you can't remember your password to access my account, follow these steps: Visit the Exoticca website. Click on "Forgot the password." You will receive an email with instructions on how to reset your password. Simply follow the provided link to create a new one. You can also downloa
My Account
Please contact us using our online form.
Tourism boards
You're asked to provide Traveler contact information for several important reasons: Communication: Having accurate contact information ensures that we can reach you in the event of any changes to your itinerary, flight delays, or any other important updates related to your travel plans. Emergencies:
After you complete your booking, you'll receive two emails from Exoticca: Booking confirmation: This email confirms your booking and includes your booking number and trip itinerary. Payment confirmation: This email confirms your payment.
A transit visa is a travel document that allows you to pass through a country on your way to another destination. Transit visas are usually valid for a short period and do not permit extended stays. Whether you need one depends on your nationality, the country you are transiting through, and the l
Travel documents
Immediate: You'll receive a booking confirmation email that includes your booking number and trip itinerary. Immediate: You'll receive a payment confirmation email confirming your payment. Within 24 Hours: You'll receive an email confirming your flights. Final payment is due 60 days before departure
As you're traveling, please reach out to our Travel Partner at your destination, they will be happy to assist you. They will confirm availability, and you can book directly with them. If you still need further assistance, don't hesitate to contact our in-trip assistance team.
Excursions & activities
Please call and speak with one of our Travel Experts who will be delighted to assist you.
Level 1 Benefits: Knockout deals: Be the first to access promotions and discounts through Exoticca GO newsletters. Level 2 Benefits: All Level 1 benefits. Priority access to new trips and destinations sent straight to your inbox. Get exclusive discounts for future bookings. Check out our current p
You can check in for your trip online, typically within 24 hours of your departure time. To do this, you'll need to visit the airline's website or use their mobile App. Once you're on the airline's platform, look for the 'Online Check-In' option and follow the prompts. You'll be asked to enter your
Flights, luggage & seats
