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If you've been a victim of theft during your trip, it's important to take the following steps: Contact local authorities: Immediately make a report to the local police or authorities. They can help document the theft and provide assistance. Notify your travel insurance provider: If you have travel i
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Health, safety, & security
We're here to help! Please call and speak with one of our Travel Experts who will be delighted to assist you, or use our online form. Our team will review your request and respond within 4 to 7 business days.
Changes, cancellations & amendments
Yes, you can bring a pram or baby stroller when traveling. Most airlines allow you to check these items at the gate, and they will be returned to you upon arrival at your destination. As airline policies differ, we recommend that you either refer to the airline website or call and speak with one o
Special needs
We're here to help! Please call and speak with one of our Travel Experts who will be delighted to assist you, or use our contact form. Our team will review your request and respond within 4 to 7 business days.
Make a booking
Yes, you will receive an email to remind you when a payment date is approaching.
Payments, Exoticca Wallet, & discounts
We recommend reviewing these Terms and Conditions before making a booking or traveling with us to ensure you are informed about our policies and guidelines. Please click here to view our Terms & Conditions.
Terms & Conditions
Yes, most of our trips include an airport meet-and-greet service upon arrival, as well as a departure drop-off at the end of your journey. Additional details about what's included can be found at the beginning and in the daily itinerary section of your Trip Summary. Please keep an eye on your Trip S
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Press, Media, & PR
Please contact us using our online form.
If this is your first booking with Exoticca, you’re eligible for Level 1 and access to our exclusive knockout deals! At Level 2, get exclusive discounts for future bookings, check out our current promotions here.
Exoticca GO
Here are a few precautions you can take: Check that the web page from which you make the booking is legitimate and secure. Sometimes scammers use sophisticated sou plantation techniques (tips: No terms and conditions, no business address, SSL security certificate, poor web design, poor content of th
Trust & Safety
In most places, you’ll be able to recharge your electronics at the hotel. We recommend you bring a travel adapter and an extra camera battery with you. For further details about a particular country, please check here.
Trip preparation
Start by taking a screenshot of the deal and copying the URL. Make sure it clearly shows that all the details match your Exoticca booking: Same travel month (excluding peak travel dates and national holidays) Same number of travel days Same travel destination Same trip inclusions Same number of pe
Please click here to view our cookies policy.
Cookies policy
Simply log in and go to the “My Bookings” section. Next, go to the "Your Payment" section of the booking. Click on "Receipt", this will download a copy to your device.
Exoticca is committed to providing extraordinary value. That's why our in-house experts developed SmartFare, a powerful engine that works behind the scenes to seek out and secure the lowest airfares and partner rates for your trip. That's how we can confidently offer you the best price on your trave
You can submit a claim as soon as you have booked a trip that is eligible for the Best Price Guarantee, right up until 11:59 p.m. local time, three days before your departure. Simply complete our online form, and our team will review your request and get back to you within 24 hours.
Promoting sustainability is fundamental to Exoticca. From creating a great place for people to work to working with airlines that focus on reducing their emissions and waste. We promote eco-friendly travel options, such as energy-efficient shared transportation and accommodations, to reduce the envi
Corporate sustainability
Investor relations
We adhere to the Global Code of Ethics for Tourism and strive towards following the guidelines of ISO 26000. Employees: We do not employ children. We adhere to overtime regulations. We regularly conduct employee satisfaction surveys. We support employee representation. Customers: We monitor cust
Social responsibility
