Why is my payment via bank transfer not showing in my booking?
Updated
Incorrect reference or payment description: Ensure the provided reference number or payment details are included when initiating the transfer to match it with your booking.
Bank transfer processing time: Allow a few business days for the transfer to be processed, the process time may vary depending on the banks involved.
To confirm that we've received your bank transfer payment, please log into your Exoticca account and check the "Your Payment" section of the booking.
Please note that, depending on your bank, it may take between 3 and 5 business days to receive your bank transfer.