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At Exoticca, we believe in the importance of respecting and preserving the welfare of all animals encountered during our tours. We are committed to promoting ethical travel experiences that align with our values of compassion, conservation, and respect for all living beings. Photos Don´t pay money
Animal welfare policy
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Absolutely! If you are the account holder, you have the flexibility to share all the booking information and updates with all the travelers included in the booking. This ensures that everyone is informed and up-to-date on the travel details.
Privacy policy
All your Exoticca GO benefits are linked to your account, not the individual Traveler.
Exoticca GO
Please refer to your Trip Summary's "Quote Breakdown" section for further details.
Travel documents
Once your booking is confirmed, all services are reserved as a package, so individual components included in your trip cannot be canceled or amended separately. If you need to change your travel arrangements, your existing booking will need to be canceled and a new booking created. If you wish to
Changes, cancellations & amendments
Yes, we can certainly help with that! If you would prefer to arrange your own travel and join us just for the land portion of your trip, we can update your reservation to reflect a land-only package. To accommodate this, we will set up a new booking for you that includes only the trip and land-bas
Promoting sustainability is fundamental to Exoticca. From creating a great place for people to work to working with airlines that focus on reducing their emissions and waste. We promote eco-friendly travel options, such as energy-efficient shared transportation and accommodations, to reduce the envi
Corporate sustainability
Please contact us using our online form.
Partnerships
Your travel credit will go to your Exoticca Wallet. To view the credit available, log into your Exoticca account, then go to your Exoticca Wallet.
Payments, Exoticca Wallet, & discounts
Please submit your request using our online form.
Data subject request
Yes, if the hotels are not yet confirmed, a blue banner will be visible displaying the hotel category booked and the list of hotels we operate with. Once the hotels have been confirmed, a green confirmed box will appear next to your confirmed hotel.
Traveler's App
Our team of travel crafters carefully selects a variety of hotels that meet Exoticca's exacting standards. It's generally not possible to change accommodation once confirmed, however, please don't hesitate to contact our in-trip assistance team for further assistance.
Hotels
Yes, of course! Our customers are encouraged to post their reviews on Trustpilot and other platforms so you have the chance to read about their experience. Trustpilot review page link
We offer three types of trips for you to choose from depending on your preference: Self-Guided: Designed specially for those who love to travel their own way, with some guided activities included. Semi-Guided: Travel in one group, at times with a guide, at times independently. Private Group Tour: Ta
If you're interested in making a booking for 10 or more people, please complete our online form. Our team will review your request and respond within 48 hours.
Groups
You can select your room preference during the booking process after selecting your most convenient flights and the hotel category that adapts better to your trip needs. Most of our hotels offer the option to select from the following room types: Single: Ideal for solo travelers, with a single bed
A booking reference number is a unique identifier for your booking with Exoticca. To find your booking reference number, you have two options: Option 1: When using a web browser to access your account, you can find the booking reference number in the following locations: Go to "My Bookings" > "Nex
My Account
Yes, you can bring a pram or baby stroller when traveling. Most airlines allow you to check these items at the gate, and they will be returned to you upon arrival at your destination. As airline policies differ, we recommend that you either refer to the airline website or call and speak with one o
Special needs
