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Invited Travelers can: View the trip details and download the itinerary Check travel requirements (visas, vaccines, restrictions) Add passport details or frequent flyer numbers Request meals, seats, baggage, or wheelchair assistance Make small name corrections They can’t: Change or cancel the book
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In the exceptional case where you find yourself denied entry by border/passport control, you're advised to call us so we can see how best to assist. Alternatively, you can seek guidance and assistance from local immigration and/or border control authorities. Please note that it is your responsib
In-trip assistance
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Cookies policy
Yes, you can easily see the status of your trip and make a payment if needed through the Travelers' App.
Traveler's App
Yes, absolutely! Click here to enroll today.
Travel agents
Please submit your request using our online form.
Data subject request
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Make a booking
Once you submit your claim, our team will review it. If your claim is approved, the difference will be returned straight to your Exoticca Wallet in the form of travel credit. Your travel credit never expires and can be used towards any current or future booking.
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A passport is an official government-issued document that serves as proof of your identity and nationality. It typically includes essential personal information, such as your name, date of birth, photograph, and place of birth. Passports are essential for international travel and are required for
Travel documents
No, your Exoticca Wallet is private. Invited Travelers won’t see it, use it, or apply it to any payments.
A "magic link" is a special link we send to your email that you can use to log in to your account on the Travelers' App. This way, you won't have to remember or type in your username and password. To use, simply click the link in your email, and you're in! Please note that travelers will have to
Our hotels offer a range of amenities designed to make your stay as comfortable and enjoyable as possible. While specific amenities may vary from one hotel to another, to access specific information, you're welcome to check the details at any point after your booking is complete.
Hotels
Yes, absolutely! To share your feedback, please do so via our online form.
Claims & complaints
Please contact us using our online form.
Investor relations
Absolutely not! In fact, you can call us toll-free 24/7 and speak with one of our Travel Experts who will be delighted to assist you.
Only the Account Holder who made the booking is authorized to make changes or modifications.
To see your saved bookings: Log into your Exoticca account Navigate to the "My Bookings" section. To view the trips you have recently searched for: Login to your Exoticca account Scroll down the page to the "Recently Visited section". Your account can also be accessed through our Traveler's App.
After you select your trip, add your departure city and the number of travelers in the search bar, then hit enter. A calendar will show you the available dates and rates for each trip.
Being arrested or detained can be a distressing experience, and we want to ensure your safety and well-being. It's essential to take the following steps: Contact your embassy or consulate: Inform your country's embassy or consulate immediately. They can provide assistance, including connecting you
Health, safety, & security
