Skip to main content
Exoticca
question-circle-icon

Need help fast?

Get instant answers with our virtual assistant. Start chat now

Préparation du voyage

Préparation du voyage

Frequently Asked Questions

(15)
EC
What is the most appropriate luggage to pack and bring for my trip?

The most appropriate luggage for your trip can vary depending on your destination, travel duration, and personal preferences. ​ Here are some general tips: Suitcase or Backpack: For most trips, a rolling suitcase or travel backpack is a good choice. Suitcases provide ease of rolling, while backpacks

Knowledge Base Article

 • 

Trip preparation

E
Airline contact information

Airline contact information and website links are listed in the panels below in alphabetical order. A Aegean Airlines Manage booking Link General baggage information Link Customer service website link Link Contact numbers 1-833-732-8158 (US) 1-833-673-6110 (CA) 34-900-802-376 (ES) 33-170-031323 (FR)

Knowledge Base Article

 • 

Flights, luggage & seats

E
Do I need to purchase travel insurance?

We highly recommend purchasing travel insurance for your trip. Currently, we offer travel insurance for bookings made in Spain or France only. ​ If you're booking from elsewhere, please consider arranging coverage independently for peace of mind during your travels.

Knowledge Base Article

 • 

Trip preparation

EC
What clothing should I pack for my trip?

The clothing you should pack for your trip depends on various factors, including your destination, the season, the activities you plan to do, and your personal style. ​ Here are some general guidelines: Research the Climate: Check the weather forecast for your destination during your travel dates. T

Knowledge Base Article

 • 

Trip preparation

EC
Will I be able to do any laundry during my trip?

Laundry facilities may be accessible during your trip, depending on your accommodation choices. Additionally, consider packing versatile, easy-to-wash clothing items to reduce the need for frequent laundry. ​ For longer journeys, plan ahead and explore nearby laundromats or laundry services in the a

Knowledge Base Article

 • 

Trip preparation

EC
Local emergency contact information

To see specific local emergency contact information, select the panel displaying the country contact details in the panels below. A - B - C - D - E Albania Emergency (general) 112 Police 129 Ambulance 127 Fire department 128 Argentina Emergency (general) 911 Police 911 Ambulance 911 Fire department

Knowledge Base Article

 • 

Local contact information

EC
Will my credit cards or debit cards work overseas?

The usability of your credit or debit cards overseas largely depends on several factors: Card Network: Check if your cards are on internationally recognized networks like Visa, MasterCard, American Express, etc. Cards from such networks are generally accepted in many countries. Card Type: Ensure tha

Knowledge Base Article

 • 

Trip preparation

EC
Is tipping included and if not, how much should I budget?

When traveling with Exoticca, certain tips and gratuities are included in your tour package. There are, however, a few instances where individual tipping is welcome. ​ Hotel services: It is customary to tip hotel staff for room service delivery if the charge has not already been added to the bill. ​

Knowledge Base Article

 • 

Trip preparation

EC
Are there western toilets available?

Western-style toilets are available in many tourist areas, hotels, and restaurants. ​ However, in more rural or remote areas, you may encounter squat toilets. It's advisable to be prepared for both options, depending on your destination. ​ Always keep in mind that encountering different toilet facil

Knowledge Base Article

 • 

Trip preparation

EC
Will I be able to charge my electrical devices during my trip?

In most places, you’ll be able to recharge your electronics at the hotel. We recommend you bring a travel adapter and an extra camera battery with you. ​ For further details about a particular country, please check here.

Knowledge Base Article

 • 

Trip preparation

E
Can I add the Multi-Assistance package insurance to my booking after I have booked?

Yes, you can add it any time before the start of your trip. Please call and speak with one of our Travel Experts who will be delighted to assist you.

Knowledge Base Article

E
Will my mobile work while traveling abroad?

Use an eSIM When you book an Exoticca trip, each traveler will be provided with a free 1 GB Kolet eSIM card. ​ Use Your Mobile Provider The first thing to do is check with your mobile phone company if they offer any form of roaming as part of your package for the countries you are visiting – often r

Knowledge Base Article

 • 

Trip preparation

E
Will I have an internet connection during my trip?

Use an eSIM When you book an Exoticca trip, each traveler will be provided with a free 1 GB Kolet eSIM card. ​ Use Your Mobile Provider The first thing to do is check with your mobile phone company if they offer any form of roaming as part of your package for the countries you are visiting – often r

Knowledge Base Article

 • 

Trip preparation

EC
How do I configure my Kolet eSIM?

The first thing you need to do is confirm that your device is eSIM compatible. ​ You have three ways to check: Access the Kolet App. If you see the error screen, then your device is unfortunately not eSIM compatible. Search for your device here to see if it’s eSIM compatible. Check manually in your

Knowledge Base Article

 • 

Trip preparation

E
How do I contact my country's local Embassy and/or Consulate for assistance?

Many Embassies and Consulates provide an emergency contact number for citizens in need. ​ We recommend saving this number on your phone or keeping it with your travel documents. ​ To see specific local emergency contact information, ​please use this link​.

Knowledge Base Article

 • 

Trip preparation