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Yes, you can make a partial payment. Please call and speak with one of our Travel Experts who will be delighted to assist you.
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Payments, Exoticca Wallet, & discounts
Yes, absolutely! To share your feedback, please do so via our online form.
Claims & complaints
Yes, you can add it any time before the start of your trip. Please call and speak with one of our Travel Experts who will be delighted to assist you.
Please contact us using our online form.
Tourism boards
Once your booking is confirmed, you will receive the Ergo contract in your Exoticca account.
During the booking process, you will be able to download the guarantees and conditions.
No. They’ll only be able to see the specific booking they were invited to. Each invited traveler gets access only to that trip’s details.
My Account
Exoticca travel credits do not expire. These travel credits are designed to offer flexibility to our Travelers. Your travel credits can be redeemed for any trip listed on our website at the time that best suits the Traveler's plans. This means you can use your travel credits at your convenience
Use one of the following search options to help you find your perfect trip: On the top left-hand side, you'll find three dropdown filters. Destinations: Select a region you're interested in traveling to. Trip Style: You can filter by season, interest, family collection, or by group. Deals: Take a
Make a booking
You're advised to contact the airline directly and submit a claim. Alternatively, you may contact your travel insurance provider and check if they provide coverage.
Exoticca GO is our loyalty rewards program crafted to help you fulfill your travel bucket list. No barriers, no limits—just boundless opportunities!
Exoticca GO
To avoid any issues or disruption to your travel plans, you're advised to have a valid passport with a minimum of six months before expiry. If you need to renew or obtain a new passport in the U.S.A., then you should do so at least 6 months in advance to ensure you receive your passport before you
Travel documents
You can check the status of your ACH payment by reviewing your bank account's transaction history or online banking portal. The payment will appear as "pending" until it is confirmed, which usually takes 1-3 business days. As soon as the payment is confirmed, you’ll receive a payment confirmatio
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As an account holder, you’ll keep Level 1 status as long as you’re subscribed to our newsletter. Level 2 status lasts for 1 year from your last booking with Exoticca.
ACH stands for the Automated Clearing House (ACH) it is an electronic network for processing financial transactions, including direct deposits, bill payments, and money transfers between banks in the U.S. It is commonly used for payment transactions.
Yes, we do! We offer a 5% discount off the total booking price for all student travelers based on the below criteria: Student discount eligibility criteria: You need to be a full-time student, enrolled in an accredited academic institution, and able to provide valid student identification. You mus
Should you wish to share your feedback and/or suggestions, you may do so via our online form. Our team will review your feedback and/or suggestions and respond within 4 to 7 business days.
Feedback & suggestions
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Please call and speak with one of our Travel Experts who will be delighted to assist you.
