Skip to main content
Exoticca
Warning Sign
Need help fast?
Chat with our virtual assistant for instant answers - it's the quickest way to get support!
Make a booking

Make a booking

Frequently Asked Questions

(14)
E
Can I save a trip price without booking it?

Absolutely. You can use our Price Lock feature to hold your booking and lock in the price for 24 hours at no cost. It’s a great way to take a little extra time to decide while securing today’s rate. ​ Here’s how it works: ​ Select your desired trip, travel dates, and package category. ​ At checkout,

Knowledge Base Article

 • 

Make a booking

E
What are flash sales?

Flash sales are limited time promotions that offer significant discounts, sometimes up to 60% off, on a selection of our most popular travel packages. These exclusive deals include a variety of trip styles such as cultural tours, safaris, beach getaways, and multi-country adventures, and typically c

Knowledge Base Article

 • 

Make a booking

E
When can I apply?

You can submit a claim as soon as you have booked a trip that is eligible for the Best Price Guarantee, right up until 11:59 p.m. local time, three days before your departure. ​ Simply complete our online form, and our team will review your request and get back to you within 24 hours.

Knowledge Base Article

 • 

Make a booking

E
What should I do if I’ve found a better deal?

Start by taking a screenshot of the deal and copying the URL. ​ Make sure it clearly shows that all the details match your Exoticca booking: Same travel month (excluding peak travel dates and national holidays) Same number of travel days Same travel destination Same trip inclusions Same number of pe

Knowledge Base Article

 • 

Make a booking

E
Can I read guest reviews about a trip before I book?

Yes, of course! Our customers are encouraged to post their reviews on Trustpilot and other platforms so you have the chance to read about their experience. ​ ​Trustpilot review page link

Knowledge Base Article

 • 

Make a booking

E
Do your trips include international airfare?

Yes. Every package comes with round-trip, international, economy-class flights already included. ​ Not booked yet? When making your booking, you can choose your preferred: Flight class (Premium Economy, Business, or First) Flight times Number of stopovers or direct flights Baggage preference ​ Alrea

Knowledge Base Article

 • 

Make a booking

E
What is the maximum number of Travelers I can include in my booking?

You can book up to 9 Travelers in a single reservation. ​ If you're interested in booking for a larger group, please complete the online form or call and speak with one of our Travel Experts. ​ They will be delighted to assist you, provide information about our group discounts, and recommend the bes

Knowledge Base Article

 • 

Make a booking

E
How much money should I bring on my trip?

On your trip, you will need spending money for some meals and some entrance fees that may not be included in your tour price. Beverages, optional excursions (if not already pre-purchased), gratuities, shopping, and incidental expenses. ​ As a general guideline, aim to bring a variety of means to avo

Knowledge Base Article

 • 

Make a booking

E
Can I receive weekly newsletters?

Absolutely! Subscribe here and start receiving weekly promotional deals, offers, and travel inspiration.

Knowledge Base Article

 • 

Make a booking

E
What are the general Terms and Conditions?

You may review our Terms and Conditions here.

Knowledge Base Article

 • 

Make a booking

E
I have special dietary requirements. Can I request a specific meal?

Yes, special meals can be requested at the time of booking. These are subject to availability based on the airline and route, and we’re here to assist with forwarding your request. ​ You can complete the online form or, if you prefer, call and speak with one of our Travel Experts. They will be delig

Knowledge Base Article

 • 

Make a booking

E
Can I make a booking for travelers departing from different originating cities?

Yes, it’s possible! To do so, travelers must be grouped and booked according to their departure city, as everyone in the same booking must depart from the same city and receive the same services. The best option is to create separate bookings for each departure city, this way, everyone can start the

Knowledge Base Article

 • 

Make a booking

E
What should I do if I don't receive a confirmation e-mail?

We're here to help! Please call and speak with one of our Travel Experts who will be delighted to assist you, or use our contact form. ​ Our team will review your request and respond within 4 to 7 business days. ​

Knowledge Base Article

 • 

Make a booking

E
Will someone still meet and pick me up at the airport if I book a land only trip?

Airport transfers are generally not included in our Land Only packages. ​How to check if airport transfers are included in your trip: You can confirm this in your Trip Summary itinerary details. To download your Trip Summary: Log in to your Exoticca account on the website. Go to My Bookings. Click o

Knowledge Base Article

 • 

Make a booking