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Advanced Filters
Yes, absolutely! To share your feedback, please do so via our online form.
Knowledge Base Article
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Claims & complaints
Please contact us using our online form.
Tourism boards
No. They’ll only be able to see the specific booking they were invited to. Each invited traveler gets access only to that trip’s details.
My Account
Exoticca travel credits do not expire. These travel credits are designed to offer flexibility to our Travelers. Your travel credits can be redeemed for any trip listed on our website at the time that best suits the Traveler's plans. This means you can use your travel credits at your convenience
Payments, Exoticca Wallet, & discounts
Use one of the following search options to help you find your perfect trip: On the top left-hand side, you'll find three dropdown filters. Destinations: Select a region you're interested in traveling to. Trip Style: You can filter by season, interest, family collection, or by group. Deals: Take a
Make a booking
You're advised to contact the airline directly and submit a claim. Alternatively, you may contact your travel insurance provider and check if they provide coverage.
Exoticca GO is our loyalty rewards program crafted to help you fulfill your travel bucket list. No barriers, no limits—just boundless opportunities!
Exoticca GO
To avoid any issues or disruption to your travel plans, you're advised to have a valid passport with a minimum of six months before expiry. If you need to renew or obtain a new passport in the U.S.A., then you should do so at least 6 months in advance to ensure you receive your passport before you
Travel documents
To unsubscribe from receiving our newsletters, please log into your account and select "My subscriptions".
As an account holder, you’ll keep Level 1 status as long as you’re subscribed to our newsletter. Level 2 status lasts for 1 year from your last booking with Exoticca.
Should you wish to share your feedback and/or suggestions, you may do so via our online form. Our team will review your feedback and/or suggestions and respond within 4 to 7 business days.
Feedback & suggestions
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Cookies policy
Please call and speak with one of our Travel Experts who will be delighted to assist you.
When you book with Exoticca, our system automatically creates an account for you using the email address you provided. You have two convenient options for accessing your account: If you're on a mobile device, download the Exoticca Traveler's App, enter your booking email, and watch for a Magic Lin
Your travel credit will go to your Exoticca Wallet. To view the credit available, log into your Exoticca account, then go to your Exoticca Wallet.
Should you need to submit a claim, you may do so via our online form.
Please submit your request using our online form.
Data subject request
For bookings originating from the UK only, the following are your Key Rights under the Package Travel Regulation 2018: Travelers will receive all essential information about the package before concluding the package travel contract. There is always at least one trader who is liable for the proper pe
Yes, of course! Our customers are encouraged to post their reviews on Trustpilot and other platforms so you have the chance to read about their experience. Trustpilot review page link
At Exoticca, we believe in the importance of respecting and preserving the welfare of all animals encountered during our tours. We are committed to promoting ethical travel experiences that align with our values of compassion, conservation, and respect for all living beings. Photos Don´t pay money
Animal welfare policy
